[Home]
[Back
to Courses] [Leadership
Skills Course]
Leadership Skills - Module 1
(Depending on the skills
level of delegates, this is a one- or two-day programme)
This programme is suited to
delegates that are working as team leaders or who manage or supervise workflow
or an admin function and have had limited exposure to supervisory or management
skills. During training an assessment will be made regarding what other
management skills development may be necessary for individual delegates. During
the training we look at various definitions of LEADERSHIP the following
is only one of these definitions:
-
A leader is one who
walks ahead to prepare the way for those who follow.
-
Because the leader
walks ahead, the leader often sees the pitfalls first and must remain calm
and in control so as not to cause panic amongst those who do not have a
clear view of what lies ahead.
-
There are also pitfalls
behind and to the side so the leader must ensure that everyone in the team
is alert and skilled.
-
A leader must have keen
eyes that can look ahead and sharp ears that hear signals from behind.
-
A leader must be able
to inspire trust so team members can follow without fear.
-
A leader must look back
regularly to ensure that he or she is not walking alone.
-
A leader must be
skilled in helping the stragglers keep up with the rest of the team.
-
A leader must make sure
there is a contingency plan in place when he or she is not able to take the
leadership role.
Programme Content:
-
What qualities and
skills are the most important to be able to be a successful Team Leader when
dealing with a team comprising diverse personalities, experiences and
skills-levels.
-
How to cultivate and
maintain a consistent team effort in your division.
-
Effective LEADERSHIP
COMMUNICATION SKILLS.
-
How to constructively
assist individual team members to modify inappropriate work-related
behaviour and eliminate ineffective patterns or habits.
-
How to ensure that
there is a positive long-term relationship with other departments in the
company and how to participate fully in the COMPANY TEAM EFFORT.
-
Conflict resolution.
-
How do you keep team
members motivated even when there is stress, pressure or when there is one
team member who is having a bad day and infecting others
-
Assisting your team to
acquire new skills and enhance existing skills.
-
Other essential skills
required to manage a successful team.
Programme
Originator: Renett Estelle Grové
| 