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Skills for Achieving Unity
Within our Diverse Society
(One-day
programme)
No matter
which career a delegate is pursuing, working in an environment where there are
11 official languages and a diversity of cultural, political, religious and
social experiences makes communication an exciting but daunting challenge. This
programme is designed to foster better communications within our multi-cultural,
multi-lingual work environment.
Programme
Content:
-
Why does
diversity often result in communication barriers?
-
What are
some of the challenges faced in South African businesses as a result of the
diversity within our work environment?
-
What
diversity can be found in your company at present?
-
How does
diversity impact on your specific work circumstances?
-
What is
the official and legal stance on diversity in South Africa?
-
Skills
that assist in exploring, accepting and celebrating diversity.
-
Skills
that assist in finding common ground.
-
Skills
that assist in using diversity as a resource pool that contributes to a
productive, fulfilling work experience?
-
Skills
that will assist in preventing conflict as a result of diversity.
-
How to
turn conflict resulting from a lack of unity in diversity into an
opportunity to build positive long-term relationships with internal and
external clients.
-
How to
eliminate communication barriers caused by diversity.
Communication skills that foster unity.
-
A
strategy to ensure that skills acquired during training are used
consistently in the work environment.
Programme Originator: Renett Estelle Grové
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